Refund policy.

1-to-1 sessions and packages

• ✦ A 48-hour cancellation policy applies to all booked sessions. Inside 48 hours, the session is forfeited unless there's a genuine emergency, in which case Kate will reschedule at her discretion.
• ✦ The $25 Discovery Intake fee is credited in full toward your first session if you proceed within 60 days. It is non-refundable.
• ✦ Single sessions, Reset Packages and Executive Packages are non-refundable once a session has been delivered. Refunds on undelivered sessions are at Kate's discretion.

Sleep Reset Course — Self-Paced ($49)

• ✦ 7-day refund window from purchase, provided no more than 25% of the audio content has been accessed.
• ✦ Refund requests sent to kate@katebridlesleep.com.

Sleep Reset Course — Cohort ($149)

• ✦ Full refund available up to 7 days before the cohort start date.
• ✦ Once the cohort starts, no refund. The cohort is a small-group format and Kate's time is committed.

Sleep Reset Course — Cohort + 1-to-1 ($279)

Same terms as the Cohort tier. The 1-to-1 element is scheduled inside the cohort window and cannot be transferred or refunded once the cohort starts.

Corporate programmes

Bespoke terms set out in each Statement of Work signed at booking.

How to request a refund

Email kate@katebridlesleep.com with your order details and reason. Refunds typically process within 5–10 working days back to the original payment method.